OtterSpace is HSA and FSA Eligible*
Maximize your pre-tax HSA/FSA benefits: enjoy effective savings of 30-40%
OtterSpace is HSA and FSA Eligible*
Maximize your pre-tax HSA/FSA benefits: enjoy effective savings of 30-40%
Shop and Save with HSA/FSA funds
We’ve partnered with Flex to make it easier for you to purchase OtterSpace Sleep products using your Health Savings Account (HSA) or Flexible Spending Account (FSA). You have already saved 30-40% income tax on your earnings, so fill out the eligibility questionnaire at checkout to see if you're eligible to purchase OtterSpace blackout curtains and sleep products.
What is a qualified customer?
The IRS oversees HSA and FSA eligibility and dictates that a customer must have a medical condition or disease they seek to treat or manage with OtterSpace blackout curtains and sleep products. Customers must have documentation, also called a Letter of Medical Necessity, that confirms their eligibility. Not to worry, we have partnered with Flex to make this a quick and easy process for you.
How do I use my HSA/FSA to pay?
At checkout, select Flex | Pay with HSA/FSA as your payment option. You will be prompted to complete a brief Telehealth consult to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and complete your checkout as usual.
Within 24 hours of your purchase, Flex will email you both a Letter of Medical Necessity and an itemized receipt. Keep these documents for your records, should your HSA/FSA provider or the IRS require additional documentation.
An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a "use-it-or-lose-it" policy where funds must be used within the plan year. HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.
For more information, see Flex’s Comprehensive Guide to HSA/FSAs
At checkout, select “Flex | Pay with HSA/FSA'' at checkout (do not use Shop Pay). You will be prompted to complete a brief Telehealth consult to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and complete your checkout as usual.
If you are logged into "ShopPay" Please make sure you check out as a "guest". This will allow you to see all of our payment options. Or, none of the items in your cart may be HSA or FSA eligible. Reach out to hello@inotterspace.com if you think there is an error.
If you continue to be pushed into the ShopPay checkout, we recommend completing your purchase in an incognito window.
Like any credit or debit card, HSA/FSAs can be declined if any of the data from the card is incorrect (number, expiration date, zip code etc). Flex will alert you in checkout if any of these fields is missing or incorrect so you can update them.
The most common reason for rejection of the card is insufficient funds. Reach out to your HSA or FSA provider to verify the amount of money in your account before attempting to complete your purchase again.
Yes, you can still be reimbursed for the expense. Select “Flex | Pay with HSA/FSA” at checkout. Instead of entering your HSA or FSA card, input your regular credit card. Flex will email you an itemized receipt following your purchase. Submit the itemized receipt to your HSA or FSA provider for reimbursement.
ALetter of Medical Necessity(LOMN) is a document written by a healthcare provider that explains why a specific medical service, treatment, or equipment is necessary for a patient's health. In relation to an HSA (Health Savings Account) or FSA (Flexible Spending Account), an LOMN is often required for reimbursement of expenses that are not clearly defined as eligible under the standard IRS guidelines.
Flex has partnered with OtterSpace to enable consumers to use their HSA/FSA funds. You can think of Flex as an alternative to payment method, similar to ShopPay or Paypal.
We strongly recommend checking with your HSA/FSA provider to see if a purchase is eligible prior to completing the purchase. Please note that employer-sponsored FSAs can determine what products are eligible beyond the IRS’s guidelines, so it’s extremely important to check prior to purchase.